On March 6, the U.S. Department of Justice announced that a consent decree with H&R Block had been entered requiring the company to establish accessibility of its websites and mobile apps under the Americans with Disabilities Act. The decree resolves the department’s allegations that individuals with disabilities are denied full and equal enjoyment of the company’s tax-preparation focused goods and services provided online.
The Department of Justice intervened in the suit filed by the National Federation of the Blind and two plaintiffs against the company. While H&R Block does not admit liability, under the terms of the decree they will pay $22,500 to the plaintiffs and a civil penalty of $55,000 to the DOJ. In addition, the company agreed to implement a number of changes, including hiring a skilled web accessibility coordinator, adopting a web accessibility policy, and evaluating employee and contractor performance based on successful web access programming.
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